Facility Services
- Information
- Aeon Card Counter
- Duty-free counter
- Currency exchange machine
- coin lockers
- bank atm
- Free Wi-Fi
- Smoking area
- Prayer room
- Available payment methods
Information
Service details
- Information on shops, facilities, and events within the building.
- Lost child announcement
- Wheelchair rental
- Lost and Found Information
Location / Time
Next to escalator C
10:00〜21:00
Aeon Card Counter
Service details
- New application for "Sumitomo Realty Shopping City AEON Card"
- Inquiries regarding the use of points
- For other inquiries regarding the use of various AEON-branded cards/apps (such as the AEON Pay app), ETC cards, and electronic money (such as WAON), please contact us.
Location / Time
Next to the E escalator
10:00〜20:00
Near elevator C
10:00〜21:00
Duty-free counter
Location / Time
Behind the E escalator
10:00〜21:00
Tax exemption procedures
We accept orders at our stores or at the duty-free counter (PIE VAT Station).
Tax-free procedure app
At the tax-free counter, you can easily complete the tax-free procedure using the "PIE VAT" app. First, please download the PIE VAT tax-free procedure app.
Currency exchange machine
Service details
- We only offer currency exchange from foreign banknotes to Japanese yen.
- *We do not offer currency exchange from Japanese yen to foreign currency.
Location / Time
Behind the E escalator, inside the PIE VAT Station duty-free counter.
10:00〜21:00
Supported currencies
US Dollar / British Pound / Euro / Chinese Yuan / Hong Kong Dollar / Taiwanese Dollar / South Korean Won / Australian Dollar / Canadian Dollar / Singapore Dollar / Thai Baht / Philippine Peso / Malaysian Ringgit / Indonesian Rupiah
coin lockers
Location / Time
bus terminal
24 hours
Next to elevator D
10:00〜23:00
Next to the F elevator
10:00〜23:00
under the eaves
24 hours
Fee
| Inside the mall |
|
|---|---|
| Hotel eaves |
|
- *The coin lockers under the hotel eaves do not accept cash payments.
bank atm
AEON Bank
Inside Aeon Style store
8:00～23:00
Next to elevator D
10:00～23:00
Mizuho Bank
Next to elevator D
10:00〜21:00
Sumitomo Mitsui Banking Corporation
Inside Sumitomo Mitsui Banking Corporation
Weekdays / Saturdays: 10:00 AM - 11:00 PM
Sunday: 10:00 AM - 9:00 PM
* "Public holidays" are the business hours for that day of the week.
Resona Bank
Resona Bank (in-store)
10:00〜21:00
Free Wi-Fi
SSID
Ariake_Garden_FreeWifi
How to use
You can use our free internet service by entering the required information for authentication and agreeing to the security terms on the portal page.
Smoking area
Location / Time
Next to the elevator (electronic cigarettes only)
10:00〜21:00
Next to elevator D
10:00〜23:00
- *Please refrain from using non-combustible smoking devices such as e-cigarettes outside of designated smoking areas.
Prayer room
Location / Time
Behind elevator D
10:00〜23:00
How to use
Please use the intercom next to the entrance of the prayer room when you wish to use it.
Available payment methods
Some stores, including Aeon Style and MUJI, may not carry all of the items listed below. Please contact individual stores for details.
| credit card |
Visa / Mastercard / JCB / American Express / Diners Club / Discover Card / UnionPay
|
|---|---|
| Transportation IC cards |
Suica / PASMO / Kitaca / TOICA / manaca / ICOCA / SUGOCA / nimoca / Hayakaken |
| Electronic money |
WAON / Rakuten Edy / iD / QUICPay |
| QR code payment |
AEON Pay / PayPay / Rakuten Pay / Merpay / d払い / au PAY / Alipay / WeChat Pay |
| Gift cards and vouchers |
Sumitomo Realty Shopping City Shopping & Dining Vouchers / VJA Gift Cards / Mitsubishi UFJ NICOS Gift Cards / JCB Gift Cards / JTB Nice Gift Cards / View Gift Certificates / Children's Gift Certificates |
- *QR Code is a registered trademark of DENSO WAVE INCORPORATED.